Privacy Policy

At Back to Basics Family Practice, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website or interact with our services.

Who We Are

Back to Basics Family Practice is a cash-pay, out-of-network family practice located in Mount Juliet, TN. We provide comprehensive family medicine services with a focus on personalized, accessible healthcare and transparent per-visit pricing. Our website is located at www.backtobasicsfamilypractice.com.

Information We Collect

Through our website contact forms and inquiry submissions, we may collect the following types of information:

• Name and contact information (email address, phone number)
• Service interest or inquiry details
• Any information you voluntarily provide when contacting us

Important: We do NOT collect Protected Health Information (PHI) through our website. All medical records and PHI are handled exclusively through our secure patient portal in compliance with HIPAA regulations.

SMS Messaging

If you opt in to receive SMS messages from Back to Basics Family Practice:

• You provide explicit consent to receive text messages at the phone number provided
• Messages may include appointment reminders, practice updates, and service information
• Message frequency varies; message and data rates may apply
• You may opt out at any time by replying STOP to any message
• Reply HELP for assistance

For complete SMS terms and conditions, please visit our SMS Terms page.

How We Use Your Information

Information collected through our website is used to:

• Respond to your inquiries and contact requests
• Provide information about our services
• Send appointment reminders and practice updates (with your consent)
• Improve our website and services

Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security of information transmitted through our website.

HIPAA Notice

Protected Health Information (PHI) is handled exclusively through our secure, HIPAA-compliant patient portal and electronic health record system. Our website does not collect, transmit, or store PHI. If you are a current patient, you will receive a separate Notice of Privacy Practices that details how we handle your medical information in accordance with HIPAA regulations.

Third-Party Services

Our website may use third-party services for analytics, hosting, or communication purposes. These services may collect information about your visit. We do not share personal information with third parties for their marketing purposes.

Cookies and Tracking

Our website may use cookies and similar technologies to improve functionality and user experience. You can control cookie preferences through your browser settings.

Your Rights

You have the right to:

• Access the personal information we have collected about you
• Request correction of inaccurate information
• Request deletion of your information (subject to legal requirements)
• Opt out of SMS communications at any time
• Withdraw consent for communication

Children's Privacy

Our website is not directed to children under 13, and we do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us: