Telemedicine Visits

Experience comprehensive primary care from the comfort of your home with our HIPAA-compliant telemedicine platform. Our virtual visits provide the same personalized, unhurried care you receive in-office, making quality healthcare accessible regardless of your location or schedule.

What Are Telemedicine Visits?

Telemedicine visits are live video consultations with your provider that deliver comprehensive medical care without requiring you to travel to the office. Using secure, HIPAA-compliant video technology, you can connect with your nurse practitioner for diagnosis, treatment, prescription management, follow-up care, and health counseling—all from your home, workplace, or wherever you feel most comfortable. At Back to Basics Family Practice, telemedicine visits are offered at a transparent, flat per-visit price of $125, with no insurance billing and no surprise costs.

The scope of telemedicine has expanded dramatically in recent years, supported by robust evidence showing equivalent or superior outcomes for many common medical conditions compared to traditional office visits. Our virtual appointments typically last 20-30 minutes or longer, providing the same unhurried, thorough care that defines our practice philosophy. We use telemedicine for acute illness management (respiratory infections, urinary tract infections, skin conditions), chronic disease monitoring (diabetes, hypertension, thyroid disorders), mental health support, medication adjustments, test result reviews, preventive health counseling, and routine follow-ups. This flexibility allows us to provide timely intervention when you need it most, often preventing minor concerns from escalating into urgent situations.

Telemedicine visits are particularly valuable for our busy families, patients with mobility limitations, those who travel frequently for work, individuals managing chronic conditions requiring regular monitoring, and anyone seeking to minimize exposure to illness during cold and flu season. Research demonstrates that telemedicine improves medication adherence, reduces no-show rates, enhances patient satisfaction, and increases access to care—especially for preventive services and mental health support. Our cash-pay, out-of-network structure eliminates the administrative barriers that complicate telemedicine in traditional practices, allowing us to focus entirely on your health rather than insurance pre-authorizations or reimbursement limitations.

Conditions Well-Suited for Telemedicine

Upper respiratory infections and cough

Allergies and sinus congestion

Pink eye and minor eye irritation

Urinary tract infections

Skin rashes and dermatitis

Minor injuries and wound checks

Headaches and migraines

Back pain and joint discomfort

Anxiety and depression management

Medication refills and adjustments

Chronic disease monitoring (diabetes, hypertension)

Preventive health counseling

Lab and imaging result reviews

Follow-up after procedures or hospitalizations

Our Approach to Telemedicine Visits

Comprehensive virtual care that mirrors the quality and thoroughness of in-person visits

Comprehensive Assessment

We conduct thorough virtual evaluations using high-quality video to assess your symptoms, review your medical history, and discuss your concerns. Our platform allows screen sharing for reviewing test results, images, or educational materials during your visit.

Personalized Treatment Plan

Based on your virtual consultation, we develop a tailored treatment strategy that may include prescriptions sent directly to your pharmacy, at-home care instructions, recommendations for diagnostic testing if needed, or scheduling follow-up visits—virtual or in-person.

Continuous Support

Every telemedicine visit carries a simple, transparent flat price with no surprise bills, and we stay in touch between visits. We follow up proactively to monitor your progress, adjust treatments as needed, and ensure you're getting the outcomes you deserve.

Our Telemedicine Technology and Process

We use a HIPAA-compliant, user-friendly telemedicine platform that works seamlessly on smartphones, tablets, and computers—no special software installation required. When you request a telemedicine visit, you'll receive a secure link via text or email that connects you directly to a virtual waiting room. Your provider joins the call at your scheduled appointment time, and the visit proceeds just like an in-office consultation: we listen to your concerns, ask detailed questions, perform visual assessments when appropriate, and develop a treatment plan together.

Our telemedicine capabilities extend beyond simple video calls. During your visit, we can review photographs you've taken of skin conditions, wounds, or rashes; share educational materials and diagrams on screen; walk through medication instructions or demonstration videos; review laboratory results or imaging reports together; and coordinate referrals to specialists when needed. After your visit, we document everything in your electronic health record, send prescriptions electronically to your preferred pharmacy, and provide written care instructions via our patient portal.

The integration of telemedicine into our practice eliminates the access barriers that plague traditional healthcare. Need to discuss a concerning symptom? Book a same-day or next-day virtual visit. Traveling for work when you develop a UTI? Connect with us from your hotel. Managing your diabetes and want to review your recent glucose logs? Schedule a 15-minute check-in during your lunch break. This flexibility transforms healthcare from something you fit into your life to something that seamlessly supports your life—exactly as it should be.

What to Expect from Telemedicine Visits

Before Your First Visit

We'll send you a secure link and brief instructions for accessing the video platform. Test your camera, microphone, and internet connection a few minutes early. Find a quiet, private space with good lighting where you can speak comfortably. Have your medication list, pharmacy information, and any relevant medical records or images ready to share.

During the Visit (20-30 minutes)

Your provider will conduct a thorough virtual consultation, discussing your symptoms, medical history, and concerns just as they would in person. We'll perform visual assessments when relevant, review any documentation you've provided, and discuss diagnosis and treatment options. Most visits conclude with a clear action plan, prescriptions if needed, and follow-up recommendations.

Immediately After

Prescriptions are sent electronically to your pharmacy within minutes. You'll receive a visit summary with care instructions through our patient portal. If diagnostic testing was ordered, we coordinate those services and schedule a follow-up visit to review results. You have continued access to your provider via secure messaging for any questions that arise.

Ongoing Virtual Care

Telemedicine visits are available whenever you need them at a transparent, flat per-visit price. Schedule follow-ups as needed to monitor your condition, adjust medications, review test results, or address new concerns. Many of our patients blend telemedicine and in-office visits based on their needs—using virtual visits for convenience and scheduling in-person appointments when physical examination is beneficial.

Common Questions About Telemedicine Visits

Are telemedicine visits as effective as in-person appointments?

For many conditions, research shows telemedicine visits produce equivalent or superior outcomes compared to traditional office visits. Virtual care excels for acute illness evaluation (respiratory infections, UTIs, skin conditions), chronic disease management, mental health support, medication management, and follow-up care. The key advantage is timely access—addressing concerns early often prevents complications that might occur while waiting days or weeks for an in-office appointment. Of course, certain situations require physical examination, diagnostic testing, or procedures that necessitate an in-person visit, and we'll guide you appropriately when that's the case.

Can you prescribe medications during a telemedicine visit?

Yes, we can prescribe most medications during telemedicine visits, including antibiotics for infections, medications for chronic disease management, preventive medications, and many others. We send prescriptions electronically to your preferred pharmacy, often within minutes of your visit. There are regulatory restrictions on certain controlled substances (particularly opioids and stimulants), though some can be prescribed via telemedicine under specific circumstances. We'll always discuss appropriate treatment options during your visit and coordinate in-person evaluation if needed for controlled medication management.

What technology do I need for a telemedicine visit?

Our telemedicine platform works on any smartphone, tablet, or computer with a camera, microphone, and internet connection. No special software installation is required—you simply click the secure link we send via text or email, which opens in your web browser or our optional mobile app. We recommend a quiet space with good lighting and a stable internet connection (WiFi or cellular data). If you're concerned about technology, we're happy to do a test call before your first appointment to ensure everything works smoothly. Our staff can also provide technical support if you encounter any difficulties.

How do I schedule a telemedicine appointment?

You can schedule telemedicine visits through our patient portal, by phone, or via text message. We offer same-day and next-day virtual appointments for urgent concerns, and you can schedule routine follow-ups in advance at times that work for your schedule—including early morning, evening, and weekend slots. Because we do not bill insurance, scheduling is simple and flexible. For acute issues outside office hours, you can also reach out to arrange an urgent virtual consultation with your provider.

How much does a telemedicine visit cost?

Telemedicine visits have a simple, transparent flat price of $125—no copays, no surprise fees, no billing hassles. This is one of the key advantages of our cash-pay, out-of-network model: you know exactly what a visit costs before you schedule it. Whether you need a virtual visit for an acute illness or prefer periodic virtual check-ins for chronic disease management, the per-visit price is clear and consistent. We do not bill insurance, but if you are insured we can provide a superbill you may submit to your insurer for possible out-of-network reimbursement. This removes financial guesswork and lets you use healthcare the way it should work—based on your needs, not your insurance limitations.

Ready to Experience Convenient Telemedicine Care?

Experience convenient virtual care with transparent, cash-pay per-visit pricing and no insurance hassles.

Schedule Your First Visit